Store Policy

Not the style you were looking for and wanted to exchange them for something else? No problem! We offer 100% satisfaction guarantee on all of our products, so if you receive your hair extensions and are not happy with how they look or feel you may return them to us for your money back minus shipping if applicable.


Any hair extensions or wigs that have been altered, washed or worn in any way will not qualify to be returned. Hair must be in the original state, which means it must be returned to us in the same way that it was sent to you. We honor returns for up to 30 days after purchase (30 days = date package left our facility to date return is received). Orders returned after 30 days will be sent back to the customer.


We do not refund shipping charges. All clearance products, including special listings, are Final Sale and cannot be returned or exchanged.


Contact Us with any question you may have about your potential return.